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State Street Bank


Optum Health

Current practitioner work and training experience                                                                                                  2014 – Present

Organizational development, innovation, and change management.  Board of directors/advisory opportunities. Sample partial list of present "Ms. Kyla Latrice, Inc." (Dr. Kyla Latrice) corporate clients are: BlueCross BlueShield, VMLY&R global marketing agency, Pilot FlyingJ, Anthem, GroupM global advertising and media agency, Corporate Counseling Associates Inc., Optum Health, Balancing Life's Issues, Inc., State of Ohio Medicaid, and State Street Holding Corporation (State Street Bank & Trust). A few past coporate training clients are listed below.

***Any years in gaps of providing corporate training's to leaders and employees were due to Board of Directors positions held or performing Business Advisory services. Please submit a professional inquiry to request illustration of documentation if applicable for contractual purposes. You may request a copy of Dr. Tennin's executive resume of employment experience in Corporate America prior to owning Lady Mirage Corportions beginning in 2005, for business collaborations, partnerships, contractual purposes, or advisory board/board of directors vetting. Other executive documents in Dr. Tennin's executive portfolio are only released on a case-by-case basis. For a list of other Lady Mirage Corporations clients, please visit those respective websites, particularly the parent holding corporation website.  Clients dating back to 2000 will be made available on a case-by-case basis.

UNIVERSITY OF PHOENIX (Phoenix, AZ, Tempe, AZ, & Memphis, TN)                                                                 2009 – 2014

  • Provided customized trainings on entrepreneurship, the basics of accounting and finance, business writing, marketing, and business plans. In-person workshops and seminars were also conducted for Memphis region trainings with attendees from nearby cities and states of Detroit (Michigan), Little Rock (Arkansas).

  • Virtual sessions were performed for attendees from Charlotte (North Carolina) and Miami (Florida).

  • Trained community leaders, managers, and business owners at business workshops held at the university on entrepreneurship, grants, and grant writing.

  • Trained in-person for university staff and affiliates on corporate governance, board governance, writing policies and procedures, entrepreneurship, business plans & writing, entrepreneurship, creating and managing budgets, event planning, resume writing, social media marketing, business start-up capital, event planning, time management, project management, conflict management, career transition, and some business analysis training.

UNDERSTANDING FOR LIFE MINISTRIES (BOOKSTORES) (Headquartered in Memphis, TN)                          2008 – 2012

  • Trained employees subordinate to management on customer service, accounting, sales, and teamwork/team-building.

SUNTRUST BANKS, INC., (Memphis, TN; Headquartered in Atlanta, GA)                                                            2007 –  2008

  • Trained new employees and finance personnel on general accounting, financial services industry regulations and compliances, sales, customer service, risk management, and operations using SunTrust training materials.

MEDICA HEALTH PLANS, INC. (Headquartered in Minnetonka, MN)                                                                   2006 – 2007

  • Monthly trainings on processing of medical claims, reporting, and provider payments and codes for Medicare, Medicaid, Part D prescription drug plans, Humana medical insurance, and Delta Dental insurance; medical records knowledge.

WELLS FARGO BANK, NORTH AMERICA (Shoreview MN Operations Center & Branches)                              2002 – 2005

  • Trained call center and brick-and-mortar employees and new hires on Wells Fargo proprietary finance, accounting, customer relationship management systems, sales, customer service, financial services industry regulations & compliance to improve compliance outcomes, quality assurance, mortgages and real estate financing & appraisals, Federal Deposit Insurance Corporation (FDIC) insurance, loans/credit cards/debt/lines of credit, business ethics, financial document/records management, and how to read financial statements to make sound business decisions.

THE GOOD EARTH RESTAURANTS (Headquartered in Edina, MN)                                                                     1998 – 2000

  • Trained employees subordinate to management on customer service, sales, finance and accounting, and teamwork/team-building.

EXPRESS, INC. (WOMEN’S RETAIL STORES CHAIN) (Headquartered in Columbus, OH)                                  1998 – 2000

  • Trained employees subordinate to management on customer service, sales, and teamwork/team-building.

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